Refund Policy

Our services involve professional consultancy, documentation processing, and administrative support. Refund eligibility depends on the stage of service delivery.

Refund Eligibility

Refunds may be considered under the following conditions:

• Duplicate payment made by the client
• Payment made but service not initiated
• Cancellation requested before documentation processing begins

Refund requests must be submitted in writing.

Non-Refundable Situations

Refunds will not be provided in the following cases:

• Government fees or third-party charges
• Application rejection by authorities
• Client-provided incorrect information
• Services already delivered or initiated
• Change of mind after processing begins

Partial Refunds

Partial refunds may be issued when:

• Service has started but not completed
• Administrative work has already been performed

Administrative and processing fees may be deducted.

Refund Processing Time

Approved refunds are processed within:

7 to 14 business days

Refunds are issued using the original payment method whenever possible.